Scratch cards are popular in the UK because they are simple games that reveal results straight away. But many people are unsure how to check them correctly, especially when rumours about apps or online tools circulate.
This guide explains how you can confirm whether a card is valid, how retailers and official systems work, and what happens if you think you have won a prize. It also clears up confusion about online scratch cards, the National Lottery app, and time limits for claiming.
By the end, you will have a clear understanding of the different ways to check scratch cards in the UK.
In the UK, a scratch card is only valid if it is still within the official claim period. For National Lottery scratch cards, this period is 180 days from the game’s published closure date, not from when you bought the card. Closure dates are listed on the National Lottery website, and once the deadline passes, prizes can no longer be claimed.
To see if your card is still valid, check the game’s closure date online or contact the operator directly. If the claim window is open and your card is undamaged and readable, a retailer can scan the barcode on their terminal to confirm whether a prize is due.
There is no universal app that can scan and confirm physical scratch cards in the UK. Different organisations can issue scratch cards and instant win games, each with their own systems. Because of this, one single app could not access the results for all cards.
The official National Lottery app allows players to buy online instant win games and scan paper tickets for draw-based games, like the Lotto or EuroMillions. However, it cannot scan physical scratch cards purchased in shops. If you want to check a physical card, you must either compare it with the rules yourself or ask a retailer to scan it.
There is no universal tool that can scan every physical scratch card in the UK, so the way to check them is still manual. You need to read the instructions printed on the card and compare your revealed symbols or numbers with the winning conditions.
If you prefer not to rely on your own check, authorised retailers can scan the barcode on their terminals. The machine will confirm the result against official records and, if you have won, issue a receipt. Smaller prizes can usually be paid in the shop, while larger prizes may need to be claimed directly through the operator, such as the National Lottery.
Scratch cards are also available online through licensed platforms, including the National Lottery app and website. These digital versions work in the same way as physical cards, but the results are confirmed instantly on your screen.
Because the outcome is generated electronically, there is no need to scan or check the game afterwards—the system records whether you have won and updates your account balance if a prize is awarded. This makes online scratch cards simpler to verify, as the operator’s system automatically confirms the result.
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Physical National Lottery scratch cards cannot be checked online. The only way to confirm whether they are winners is to follow the rules printed on the card, or to have the barcode scanned by a retailer.
The National Lottery app is sometimes misunderstood. It can be used to play online instant win games, which are digital versions of scratch cards, but it does not allow you to scan or check physical scratch cards bought in shops.
If you suspect you have a winning card and need help with claiming, you can also contact the National Lottery’s customer care line for advice.
Whether a scratch card has won depends entirely on the rules of the specific game. Some cards may pay if you match three values, while others might require a special symbol. The key is to compare your revealed area carefully with the printed instructions.
If the conditions described on the card are met, you may have a prize. If they are not met, then no prize is due. For absolute certainty, retailers can scan the card through their system, which will confirm the outcome beyond doubt.
For National Lottery scratch cards, prizes must be claimed within 180 days of the official game closure date. This date is set by the National Lottery and can be different from when the card was purchased. For example, if a game closes in March, players have until September of the same year to make a claim.
If the deadline passes without a claim, the unclaimed prize money goes towards National Lottery-funded projects. Other organisations may have different claim rules and timeframes, so it is important to check the terms and conditions of the card you are playing.
Scratch cards are games of chance, with outcomes fixed when they are printed. No method can influence whether you win.
If you choose to play, only spend what you are comfortable with, take breaks, and keep in mind that prizes are not guaranteed. If gambling stops being enjoyable, free support is available through GamCare on 0808 8020 133 or at gamcare.org.uk.
*All values (Bet Levels, Maximum Wins etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.
**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.